PRIVACY POLICY
Effective Date: 1st September, 2024
At OG THRIVE FOODS PVT. LTD. ("we," "us," "our"), your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or purchase our products and services. By using our website and services, you agree to the collection and use of information as described in this policy.
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1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you interact with our website, subscribe to our services, or purchase our products. This includes, but is not limited to:
- Name
- Email Address
- Phone Number
- Shipping Address
- Billing Information
- Payment Details
1.2 Non-Personal Information
We also collect non-personal information automatically when you visit our website. This information does not identify you directly but helps us improve our services and user experience. This may include:
- IP Address
- Browser Type
- Device Information
- Browsing Behavior (e.g., pages visited, links clicked)
1.3 Cookies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and tailor content to your interests. You may choose to disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
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2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 To Provide and Improve Our Services
We use your personal information to process your orders, manage subscriptions, and deliver products to you. Additionally, non-personal information helps us enhance the functionality of our website, analyze user behavior, and improve our overall services.
2.2 For Marketing and Communication
With your consent, we may use your email address or phone number to send you promotional materials, special offers, and updates about our products. You can opt-out of these communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.
2.3 To Process Payments
We use your payment information solely to process transactions for your purchases. All payment details are encrypted and securely transmitted via trusted third-party payment gateways.
2.4 Legal Obligations
We may be required to use or disclose your information to comply with legal obligations, respond to government requests, or protect our legal rights.
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3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the following purposes:
- Payment Processing: Third-party payment gateways may require access to your billing and payment information to process transactions.
- Shipping Providers: To deliver your products, we may share your name, address, and contact information with shipping carriers.
- Marketing Platforms: With your consent, we may share information with third-party marketing platforms for email campaigns or social media advertising.
These third-party providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality of your data.
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4. How We Protect Your Information
We implement a variety of security measures to ensure the protection of your personal information. This includes encryption, secure servers, and limited access to sensitive information. Despite these precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. However, we strive to protect your data to the best of our abilities.
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5. Your Data Protection Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct any inaccuracies in your personal data.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Restriction: Restrict or object to certain uses of your personal information.
- Data Portability: Receive your personal data in a structured, commonly used format.
- Withdraw Consent: You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
To exercise any of these rights, please contact us at awesome@theoglifestyle.com.
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6. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When your data is no longer needed, we will securely delete or anonymize it.
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7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. If you click on these links, you will be directed to that third party’s site. We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
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8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the information.
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9. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:
OG THRIVE FOODS PVT. LTD.
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]
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This Privacy Policy is designed to cover a wide range of legal and operational needs, from data collection and protection to compliance with international privacy regulations. Be sure to adjust it to reflect your specific business practices and legal requirements.